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Privacy Policy

TLALOC Fishing & Adventure Tours Privacy Policy

Last Updated: November 25, 2025

This Privacy Policy explains how TLALOC Fishing & Adventure Tours (“TLALOC,” “we,” “us,” or “our”), operating the website www.fishingcharternicaragua.com, collects, uses, discloses, and protects your personal information. We are committed to protecting your privacy and ensuring a safe online experience.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you contact us, book a tour, or use our services.

A. Information You Provide Directly:

  • Contact Data: Name, email address, phone number.
  • Booking Data: Trip dates, group size, special requirements (e.g., dietary needs, physical limitations).
  • Payment Information: Note: We do not store credit card details. All payment processing is handled securely by third-party payment processors (such as Stripe, PayPal, or the integrated booking platform).

B. Automatically Collected Data (Via Cookies and Tracking):

  • Usage Data: IP address, browser type, pages viewed, time spent on the website, and referring URLs. This is primarily collected through Google Analytics to help us improve our website and services.

2. How We Use Your Information

We use the information we collect solely for the following business purposes:

  • To Process Bookings: To confirm your reservation, process your payment, and provide the services you requested.
  • To Communicate: To send you confirmations, updates, safety notices, and respond to your inquiries.
  • To Ensure Safety: To confirm guest count and necessary details for the Captain and Mate prior to departure.
  • For Marketing: To send promotional emails or special offers only if you have explicitly opted-in to our marketing communications.
  • To Improve Service: To analyze website usage and customer preferences to enhance our tour offerings and website functionality.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

  • With Service Providers: We share necessary data (e.g., name, trip date) with third-party service providers who perform functions on our behalf, such as our integrated booking system, email providers, and accounting/payment processors.
  • For Legal Reasons: If required by law, subpoena, or governmental request in Nicaragua or any jurisdiction where we operate.
  • For Safety: To protect the safety, rights, or property of TLALOC, our crew, our clients, or the public.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

  • Physical and Digital Security: Our internal systems use secure protocols, and our website uses SSL encryption.
  • Payment Data: As stated, we do not store sensitive financial information on our servers; it is handled by certified, external payment gateways.

5. Third-Party Links and Booking Platforms

Our website may contain links to third-party sites, including our profile on FishingBooker.com and external payment gateways. We have no control over the privacy practices of these external sites. Once you leave our site, your data is governed by the privacy policy of that third party.

6. Your Data Rights (GDPR and General Principles)

You have the right to request access to the personal data we hold about you. You also have the right to request that we correct, update, or delete your information, subject to legal requirements for retaining certain records (e.g., transaction history). To exercise these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

TLALOC Fishing & Adventure Tours Email: booking@fishingcharternicaragua.com Phone: +505 8418 9737 Location: Managua, Nicaragua